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Doo Property Brokerage L.L.C. Privacy Policy


Effective date: 30.05.2024

Doo Property Brokerage L.L.C. ("Doo", "we", "us", or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, including our website and any mobile applications (collectively, the "Services").

1. Information We Collect

We collect several types of information from and about users of the Services:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and any other information you choose to provide.
  • Usage Data: This includes information about your activity on the Services, such as the pages you visit, the properties you search for, and the listings you view.
  • Device Data: This includes information about the device you use to access the Services, such as your device type, operating system, IP address, and browser type.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and improve the Services: We use your information to operate and maintain the Services, provide customer support, and personalize your experience.
  • To connect you with properties and brokers: We use your information to connect you with properties that meet your search criteria and to connect you with brokers who can assist you with your real estate needs.
  • To send you marketing communications: We may use your information to send you marketing communications about our Services and other offerings. You can opt out of receiving marketing communications at any time.
  • To comply with legal obligations: We may use your information to comply with applicable laws and regulations.
  • To use information to develop, research and test improvements to our Services: We use your information to check if a new feature is working correctly, troubleshoot and fix it when it isn't, test out new Services and features to see if they work; get feedback on new features, and conduct surveys and other research.

3. Disclosure of Your Information

We may disclose your information to third-party service providers who help us operate and improve the Services. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes we have specified.

We may also disclose your information if we are required to do so by law or if we believe that such disclosure is necessary to protect our rights, protect your safety or the safety of others, or prevent fraud or other illegal activity.

4. Your Choices

You have several choices regarding your information:

  • You can access and update your information by contacting us.
  • You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
  • You can delete your account by contacting us.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure. As a result, we cannot guarantee the security of your information.

6. Children's Privacy

The Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Services.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@property.doo.com

9. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates.