Dear All, here are the roles and responsibilities of Doo Property back office team, everyone should follow the roles as per the descriptions
1. (Head of Sales)
1. New agent final interview
2. Agent operation training
3. Sales performance monitoring
4. Sales and Marketing planning
2. (General Admin & Executive Secretary)
1. Office Administration management
Office asset
Office Expense
Office Cleaning
Office rental-related task
Office Building management communication
2. Internal meeting coordinator
Set meetings
Meeting Notes
Company Announcement
CEO Representative (receive any request, or complaint from the team)
3. (HR Recruitment & New Member System Trainer)
1. Posting Recruitment Ads
2. Screening potential candidate
3. First-round interview
4. Offer letter
5. Office orientation (Team introduction and Office tour)
6. Create Credentials for Email, local server, CRM
7. Training on how to use the CRM and local server
4. (Portfolio Executive)
1. Assisting Agent upon request on the following tasks:
2. Create any RERA forms (A B F I)
3. Prepare NOC and Esign with the Owner
4. Generate RERA PERMIT for every published ads
5. CRM inventory management (monitoring the availability of the inventory to keep the inventory updated)
6. Ads publishing documents verification
7. Draft tenancy contract, MOU, invoice, and acknowledgment receipt for deals
8. Once the agent closes any deal, make sure the deal closure task has been completed, Portfolio Executive will be the one to request the accountant to release the commission based on the deal closure task status
9. Developer & bulk landlord registration
5. (IT Administration & CRM Engineer)
1. Regular back of the server, Email, CRM
2. Bug Fixing of CRM
3. In charge of any hard or software issues with any electronic devices such as computers, TV, Printer, etc
4. WEB, CRM, and App programmer
5. Any new order of adding and changing the function of the CRM or Website request from the Agent must be approved by management.
6. (PRO & Driver)
1. Handling of visas for Doo Property brokers and property management include portal, online, and off-line tasks
2. Driving the newly joined agent for property viewing by advanced car booking
3. Taking care of company car service, maintenance, Salik, and washing registration renewing.
7. (Office boy & Cleaner)
1. Daily regular office cleaning
2. Weekly or Monthly Office Deep cleaning
3. Serving Drinks
4. Cleaning material management
5. Storekeeper
1. (Head of Sales)
1. New agent final interview
2. Agent operation training
3. Sales performance monitoring
4. Sales and Marketing planning
2. (General Admin & Executive Secretary)
1. Office Administration management
Office asset
Office Expense
Office Cleaning
Office rental-related task
Office Building management communication
2. Internal meeting coordinator
Set meetings
Meeting Notes
Company Announcement
CEO Representative (receive any request, or complaint from the team)
3. (HR Recruitment & New Member System Trainer)
1. Posting Recruitment Ads
2. Screening potential candidate
3. First-round interview
4. Offer letter
5. Office orientation (Team introduction and Office tour)
6. Create Credentials for Email, local server, CRM
7. Training on how to use the CRM and local server
4. (Portfolio Executive)
1. Assisting Agent upon request on the following tasks:
2. Create any RERA forms (A B F I)
3. Prepare NOC and Esign with the Owner
4. Generate RERA PERMIT for every published ads
5. CRM inventory management (monitoring the availability of the inventory to keep the inventory updated)
6. Ads publishing documents verification
7. Draft tenancy contract, MOU, invoice, and acknowledgment receipt for deals
8. Once the agent closes any deal, make sure the deal closure task has been completed, Portfolio Executive will be the one to request the accountant to release the commission based on the deal closure task status
9. Developer & bulk landlord registration
5. (IT Administration & CRM Engineer)
1. Regular back of the server, Email, CRM
2. Bug Fixing of CRM
3. In charge of any hard or software issues with any electronic devices such as computers, TV, Printer, etc
4. WEB, CRM, and App programmer
5. Any new order of adding and changing the function of the CRM or Website request from the Agent must be approved by management.
6. (PRO & Driver)
1. Handling of visas for Doo Property brokers and property management include portal, online, and off-line tasks
2. Driving the newly joined agent for property viewing by advanced car booking
3. Taking care of company car service, maintenance, Salik, and washing registration renewing.
7. (Office boy & Cleaner)
1. Daily regular office cleaning
2. Weekly or Monthly Office Deep cleaning
3. Serving Drinks
4. Cleaning material management
5. Storekeeper
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